Explore the problem in depth and with scholarly rigor.
Provide an identification and description of the potential root causes of the problem or issue. Be sure not to address only symptoms of your problem. Diagnose the problem and its origins as best you can.
A critical element of this section is to apply the best practices of quality management concepts and models from the textbook, class discussions, and researched sources.
Discuss the concepts, ideas, or insights that are most valuable in helping you make sense of the causes of the problem. Support your analysis with reference to appropriate research material.